The most feature rich
Video Banking platform
you will see ever.
75+ FSI companies doing 3 million video calls with customers every month.
To know more and for a demo please write to us on 
100
million video calls processed
44
product journeys
14
different use cases
100+
features
5
AI services
25 Banks use our video contact centre for customer onboarding and Video KYC
37 Lenders use our platform for
Credit Verification and Video PD
6 Insurers use our platform for policy servicing
4 companies for motor accident claim inspection over video
2 TPA’s use it for
policy verification
3 companies use us for employee verification
Video use cases across your operations
Customer onboarding
RBI regulated Video KYC
Video banking and branches
Credit verification (Video PD)
Non-assisted purchase confirmation
Relationship managers on video
Service requests on video
Cross-border servicing and support
Loan and wealth advisory
Digital journey support using Co-browsing
Insurance policy servicing
Pre-issuance verification call for life insurance
Medical examination on video for life insurance
Policy surrender
Bank channel verification
Motor accident claim assessment on video
Branch audit on video
One platform to manage your complete Video Banking journey
Integrate with your journeys
Customer routing logic
Customer queue management
Video call with customer
Additional features and workflows
Checker module for audit
APIs to sync data with other systems
Live dashboard and reports
An AI enabled video banking platform
Face match
An AI based face match that compares customers live photo with any document photo or previous photo.
Liveness check on video
Face analysis – Analyse the customers photo for glasses, cap, gender, closed eyes etc.
Extract text and data
OCR from documents and use the extracted data for filling customer information.
Real time language translation
Customer and employees can interact in different languages and see each others translation in real time.
Speech to text
Get transcript of the complete call in text with time stamp and user name.
Analyse and summarize transcripts
Call summary using Gen AI to quickly understand the conversation in a few lines.
Call analytics
Understand more about the call like sentiment, tone, pitch, emotion etc.
Case studies
Video KYC for India
A highly configurable and customizable RBI regulated Video KYC platform with support for over 14 products.
Video Banking
A full suite enterprise grade video banking platform to enable your global Video Branch.
Video for Insurance
Complete insurance policy servicing over video call, claim settlement, motor assessment, medical examination and more.
AWS Case studies
Four case studies on how AWS and VideoCX.io have scaled video banking for top FSI players.
AWS Yourstory Video Testimonials
Video interviews of top FSI companies on how they have used Video to shape the future of banking.
Use it the way you want
SaaS option with hosting in AWS Mumbai region
Per user account per month pricing
Hybrid SaaS with storage on your Amazon S3
Per user account per month pricing
Host in your own AWS account and servers
Fixed license fee per month for unlimited usage